Shipping policy

Welcome to IRRA (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Account Terms

  • You may be required to create an account to access certain features of our Services.
  • You agree to provide accurate, current, and complete information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.
  • IRRA reserves the right to suspend or terminate accounts that violate these Terms or applicable laws.

2. Pricing and Payment

  • All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
  • Prices are subject to change without prior notice.
  • Payment must be made in full at the time of placing the order using approved payment methods available on Shopify.
  • We use secure third-party payment gateways and do not store your card or payment details.
  • In case of payment failure or chargeback, we reserve the right to cancel the order.

3. Product Descriptions

  • We strive to display product descriptions, images, and details as accurately as possible.
  • However, we do not warrant that product descriptions, colors, or other content are completely accurate, complete, or error-free.
  • Actual product appearance may vary slightly due to lighting, photography, or screen settings.

4. Order Acceptance and Cancellation

  • Placing an order does not constitute acceptance by IRRA.
  • We reserve the right to accept, reject, or cancel any order at our discretion, including but not limited to:
    • Product unavailability
    • Pricing or listing errors
    • Suspected fraudulent activity
  • If an order is cancelled after payment, the refund will be processed as per our Return & Refund Policy.

5. Shipping and Delivery

  • Orders will be processed and shipped within 7 business days, unless otherwise stated on the product page.
  • Delivery timelines are estimates and may vary due to logistics, location, courier delays, or unforeseen circumstances.
  • We are not responsible for delays caused by courier partners, natural events, strikes, or force majeure situations.
  • Risk of loss passes to you upon successful delivery of the product.

6. Returns and Refunds

  • Returns and refunds are subject to our Return & Refund Policy displayed on our Shopify store.
  • Products must be returned in unused, original condition with all tags, labels, and packaging intact.
  • Certain items may be non-returnable or non-refundable due to hygiene, customization, or clearance sale reasons.
  • Approved refunds will be processed to the original payment method within a reasonable time, as per banking norms.

7. Prohibited Uses

You agree not to use the Services for:

  • Any unlawful or fraudulent purpose
  • Violating any applicable Indian laws or regulations
  • Infringing upon intellectual property rights
  • Uploading or transmitting malware, viruses, or harmful code
  • Harassing, abusing, defaming, or harming others
  • Attempting unauthorized access to systems, servers, or data

Violation of this section may result in immediate termination of access.

8. Intellectual Property

  • All content on this website, including logos, designs, images, text, graphics, and trademarks, is the property of IRRA or its licensors.
  • No content may be copied, reproduced, distributed, or exploited without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by Indian law:

  • IRRA shall not be liable for any indirect, incidental, special, or consequential damages.
  • Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.
  • We are not responsible for losses arising from improper use of products or failure to follow provided instructions.

10. Indemnification

You agree to indemnify and hold harmless IRRA, its owners, employees, and partners from any claims, damages, losses, or expenses arising out of your violation of these Terms or misuse of the Services.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Maharashtra, India.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on the website. Continued use of the Services constitutes acceptance of the revised Terms.

13. Contact Information

For any questions, support, or legal concerns regarding these Terms, please contact us at:

Store Name: IRRA
Email: info.irra.in@gmail.com
Phone: 9272191235
Address:
B/204, Jhelum Building,
Evershine Estate, 100 Feet Road,
Vasai (West), Maharashtra – 401202, India